Effective Date: April 9-2026

At DESERVE Energy LTD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website.

Who We Are

DESERVE Energy LTD is a UK-based company providing smart, sustainable solutions across electricity, gas, and water utilities.

Website: https://deservenergy.co.uk
Address: 18 Pasture Road, Leeds, England, LS8 4JJ
Email: info@deservenergy.co.uk

Information We Collect

We may collect and process the following data:

• Personal details (name, email address, phone number)
• Information submitted through contact or quote forms
• Technical data (IP address, browser type, device info)
• Usage data (how you interact with our website)

How We Use Your Information

We use your information to:

• Respond to enquiries and provide customer support
• Deliver and improve our services
• Send important updates or communications
• Monitor and enhance website performance and security

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser information to help detect spam.

An anonymized hash may be shared with the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/

Media

If you upload images to the website, avoid including location data (EXIF GPS), as visitors may download and extract this information.

Cookies

We use cookies to improve your experience on our website.

• Save your details for future comments
• Enable login functionality
• Store user preferences
• Track website performance

You can choose to disable cookies through your browser settings.

Embedded Content

Articles on this site may include embedded content (such as videos or images). These behave exactly as if you visited the original website and may collect data, use cookies, and track your interaction.

Data Sharing

We do not sell or rent your personal data.

However, we may share your data with:

• Trusted service providers
• Spam detection services
• Legal authorities when required

Data Retention

• Comments and their metadata are retained indefinitely
• User profile data is stored as long as the account exists
• You can request deletion at any time

Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data transfer

To exercise your rights, contact us at: info@deservenergy.co.uk

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 info@deservenergy.co.uk
📞 02071268542
📍 18 Pasture Road, Leeds, England, LS8 4JJ